Why should we use The Pest Company?

Here at The Pest Company, customer service is our number one priority. We work hard to deliver our “Customer Promise” and believe our guaranteed pest services make us truly unique within the pest control industry. 

We like to go above and beyond for our customers, ensuring the problem is solved to the utmost satisfaction, whether that be a wood inspection, bed bugs removal, or fumigation services, with our full list of services you can count on us as your trusted local provider of pest services. 

To learn more about our pest control services, our promise, and our process please visit our “About Us” page for more details.

What do you charge?

Our charges vary from pest to pest, depending on the nature of the problem and the treatment needed for that particular service, whether that be mice control, pigeons removal or wasps removal etc – each pest service requires us to be fully equipped and prepared for the job. 

In most instances, we can provide a quote for our services over the phone. However, for certain pests, we may need to carry out an initial survey to gauge the extent of the infestation and for commercial enquiries, prices are usually given following a site survey to determine the exact nature of the problem.

 

What we quote is what you pay. There are no hidden extras.

To get in touch with us regarding the pest services you require and to receive your free quotation please visit our contact us page: https://www.thepestcompany.co.uk/contact-us/

How long have you been in pest control?

The Pest Company was first established back in 1992, with over 30 years of experience in the pest control industry we have dedicated our years building up our reputation, always putting our customer needs first. 

We have successfully built client relationships and an excellent reputation through our high standards of customer service and effective work and our success and continual growth has come from building trusting relationships with our clients over many years.

 

With our many years of experience, we have built a wide range of skills within our field, from bird proofing to insect control – we have spent years building up the extensive experience to tackle the most complex pest problem, as well as simpler issues such as domestic ant pest control and wasp control. 

Both our domestic and commercial clients expect an effective, safe and humane service that meets their individual requirements and we are proud to have provided this for them over the past 30 years and counting. 

Are you qualified to deal with pests?

Yes. It’s extremely important to us as a pest control company that all our technical staff hold the required industry standard qualifications. We ensure all technicians either currently hold or are actively working towards their RSPH level 2 award in Pest Management. 

 We are also proud full members of the BPCA (British Pest Control Association), the governing organisation in the industry.

Which areas do you cover?

We cover large parts of both the South and North of England, including…

  • West Yorkshire
  • North Herts and Cambridge
  • Berkshire and Surrounding Areas
  • Essex
  • North East and Yorkshire
How can you be sure that you can solve my problem?

As we have over 30 years of experience, as a trusted pest control company we have access to a whole range of methods for controlling pests. We use tried and trusted methods to get rid of your pests. However, we’re all about innovation and we will continually explore other methods until we get a result – at no extra charge.

Do you guarantee your work?

Yes! Here at The Pest Company, the vast majority of our domestic pest services work is guaranteed.  To increase your confidence in our work we always provide you with full details of this guarantee before commencing any of our work as a part of our customer promise.

What hours do you work?

We do our best to work around you, and will perform our pest services at a time that best suits you and your needs. Your friendly local pest company franchise will be happy to arrange this with you over the phone, email or contact form via our website. 

 To get in touch today regarding your pest control problem and to find your local branch please visit : https://www.thepestcompany.co.uk/contact-us/

How long do treatments last?

The length of our treatments varies from job to job. This is depending of the size of the infestation and the kind of pest we are treating. With our services ranging from rat and mouse removal, insect control to larger scale bird control, each specific treatment varies depending on the scale of the problem. 

To enquire about your pest control problem and to find out the time and costs involved in resolving your issue, please visit our contact us page and our team be happy to assist you : https://www.thepestcompany.co.uk/contact-us/

Do you offer free surveys?

Yes we do. However, we usually find this is normally applicable to commercial and industrial sites only. For domestic premises, we usually can give an accurate prices before attending by asking relevant questions related to your problem. 

If a survey fee does apply, we would always agree this before attending. 

Are your vans unmarked?

Our unmarked vans vary between different areas that we cover across the country. Some of our vans are unmarked, some have signage, and some have removable signage upon request. You local technician will be able to confirm if an unmarked van is available. 

We are also happy to park discreetly up the road if you prefer – we will always comply with what works best for you.

 

Do your staff carry identity with them?

Yes, we ensure all our staff carry valid identification and are CRB (Criminal Records Bureau) checked to ensure your safety. 

 Please ask to see identification before allowing anyone to enter your premises.

How soon can you attend after I call you?

We will endeavour to visit you as soon as possible. We understand pest problems are a high priority and often need solving quickly. 

Like any business, our availability can fluctuate throughout the year depending on demand for our pest control services but we will always do our best to attend as soon as possible for you.

Do you use humane methods?

Yes – we use the most humane methods possible to achieve the desired result. We look to use a holistic range of methods that include:  hygiene recommendations, trapping, proofing and exclusion, rodenticide/pesticides, live catch traps and non-toxic monitoring. We find this integrated approach gives the best results, while still remaining humane and safe for none target animals, pets and children.